Digital Dictation Software from nFlow

What is nFlow Digital Dictation Workflow Software?

• A managed system
• Has a controller — often a database
• Handles flow of work to users without needing lots of administration — avoids duplication and conflicts
• Low maintenance
• Simple to run — fire and forget
• Collects data on business processes
• Safe and robust
• Scalable
• Often provided as part of the solution — recognises the importance of dictation as a critical process

Can firms of all sizes benefit from nFlow digital dictation workflow software?

Any firm can benefit from;

Physical process improvements

• No lost or wiped tapes — better security!
• Clear dictation — less errors!
• Dictation immediately available for typing

Business process improvements

• Increased work sharing
• Time management without the effort
• Smaller chunks of work
• Visibility of dictation content type
• Prioritisation
• Cross office resource utilisation

Psychological benefits

• Empowerment of users
• Better information
• Greater control
• Easy workload sharing
• Sense of security

Management benefits

• Indication of activity — Current and Historical
• Staff performance indicator
• Resource requirement indicator
• Client response indicator

I don’t need workflow software. My firm is too small. But does size matter?

• Workflow proven to deliver benefits for as little 5 users
• Cheap products not always as cheap as they seem
• Lack support
• Inflexible generic products
• Much higher administration costs - More hassle
• Beware the salesman spreading doom
• Workflow does not need expensive servers and powerful computers
• Any business of any size can benefit from the flow of information - We all use email!

The commercial arguments for migrating from tapes to digital

• 40% increase in productivity is common
• Save money on tapes and tape machines
• Reduce backlogs
• Increase author to secretary ratios — lower secretarial overheads & Increase profit per sq ft of office space
• Remove need for temps
• Reduce staff turnover / retain good staff
• Improved disaster recovery planning

Proven Results

• Family team in 90 user firm — 8 day backlog to surplus typing resource in just 2 weeks
• 30 user firm — payback in as little as 9 months
• 400 user firm — saving of £150k in overheads in first year
• 28 user firm — 20% reduction in full time secretarial resource overheads
• Litigation team in 65 user firm — removed need & cost of recruiting new secretary
• 22 user firm — now cover all transcription across 3 small offices
• Newly formed 5 user firm — are already growing!

Open up new options for your firm with nFlow digital dictation software

nFlow Digital dictation software is proven to empower a firm to do business more efficiently

• Remote working for Authors & Secretaries — PDAs, Telephones, Citrix, Terminal Services
• Differing secretarial skill levels — simple text typed by non specialist secretaries
• Outsourcing — 360 degree integration between systems
• Integration with other office systems — Microsoft Office & Business Productivity Software
• Management reporting
• Disaster recovery options
• Many more!

digital dictation software